HICAPS health fund billing available on the spot
From hip to toe — and everything above it
Our podiatrists and physiotherapists treat a wide range of conditions. Pick what sounds like you, or call us and describe it — we’ll book you with the right person.
Heel Pain
Plantar fasciitis, heel spurs and that first-step-in-the-morning pain.
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Knee Pain
Often driven by what the foot and hip are doing, not the knee itself.
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Hip Pain
Assessed alongside your lower back, knees and how you load your feet.
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Bunions
Management options including approaches that avoid surgery.
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We also treat
How it works at Hip to Toe
Five ways in. If you’re not sure which one you need, that’s what reception is for.
Structural Podiatry
Looks at how foot mechanics, lower limb function and movement patterns contribute to pain. Foot pain, heel pain, knee pain, hip pain, heel spurs, plantar fasciitis, Morton’s neuromas, flat feet, Severs, Osgood Schlatters, Haglunds and bunions.
Routine Podiatry
The everyday foot care that makes a real difference. Ingrown toenails, toenail surgery, fungal nail treatment, plantar warts and verrucae, foot calluses, hard corns, dead skin removal, diabetic foot checks and toenail cutting.
Physiotherapy
Back pain, neck pain, shoulder pain, acute injuries, ligament and muscle tears, sports injuries, tendinopathies, rotator cuff injuries, headaches and rehabilitation after orthopaedic surgery.
Women’s Health
Pelvic floor assessment and rehabilitation, pregnancy and postnatal care, and support through perimenopause and menopause — in a private room, with a physiotherapist who works in this area every week.
Men’s Health
Sports and training injuries, back, neck and shoulder pain, knees, heels and the foot problems most blokes put off — plus diabetic foot checks and work injuries.
Not sure?
Call reception on 07 5571 7329 and describe what’s going on. We’ll tell you which appointment type you need and roughly how long it will take — before you book.
The practical reasons people book here
What actually happens
We assess properly
A full history and a hands-on assessment of movement, strength and the structures involved — not just the spot that hurts.
We find the driver
Clinical testing to work out what’s actually contributing, so treatment targets the cause.
We treat and load
Hands-on treatment where it helps, plus a progressive exercise program. You leave with something to do.
We review
We reassess as you go, adjust the plan, and tell you when you no longer need us.
The people who’ll look after you
We’ve been looking after feet, knees, hips and backs on the Gold Coast for years, from our modern clinic on Olsen Avenue in Arundel. Being recognised by the local business community matters to us — but being the clinic people send their family to matters more.
Winners of the Gold Coast Business Excellence Awards
A modern, full-service podiatry and physiotherapy clinic with a long history of caring for patients across a wide range of conditions.
Ready to book your assessment?
Call us and describe what’s going on — we’ll book you with the right clinician. Or book online any time that suits you.
The things people ask us most
Do I need a GP or doctor’s referral?
No. You do not need a GP referral to see us — but we do get lots of doctor referrals and we welcome them.
How long is the initial consultation?
It depends on how simple or complex your condition is and which treatment you’re booking. Some structural podiatry initial consultations take around 15 minutes; more complex cases can take up to 30. Routine podiatry initial appointments can take up to 30 minutes, and physiotherapy initial appointments up to 45. Nail surgery depends on your condition — call us and we’ll talk it through.
How much is the initial consultation?
Current prices sit against every appointment type in our online booking system, so the price you see is the price you pay. See our fees page for the full schedule.
Can I use my private health insurance?
Yes. We process private health rebates in accordance with your provider and policy, and we can show you how to make the most of your benefits. To find out exactly what rebate you’ll receive, call reception during business hours on 07 5571 7329 with your health fund card handy.
Can I get a Medicare rebate?
In some cases your GP may refer you under a Medicare Chronic Condition Management Plan, which allows up to five physiotherapy or podiatry appointments per calendar year. Your doctor determines eligibility. Please note we don’t bulk bill — standard consultation fees apply and payment is required on the day, but we can process your Medicare rebate in-clinic to make it easier.
Do you offer discounts for regular treatment?
Yes. We like to reward our regular patients. If you’ll be having regular or ongoing treatment with us, ask our team how to access discounts for ongoing care.
Do you accept Zip Pay?
Yes. You can use Zip Pay at Hip to Toe if you have a Zip account. Zip’s terms, conditions and criteria apply, as do our own. Ask our team in the clinic or call 07 5571 7329 to find out more.
Do you have disability access?
Yes. Our entrances are ramped and we have a disability parking bay and an accessible bathroom. If you’d like assistance getting into the clinic, call ahead on 07 5571 7329 so we can make sure we can accommodate you.
Where are you and is there parking?
We’re at 138 Olsen Avenue, Arundel, near the corner of Central Street, between Harbour Town and the Gold Coast University Hospital. There’s a large FREE car park behind the clinic and free street parking out front. Our entrances are ramped and we have a disability parking bay and an accessible bathroom.
Hip to Toe, Arundel
138 Olsen Avenue, Arundel
Gold Coast, QLD 4214
Near the corner of Central Street, between Harbour Town and the Gold Coast University Hospital.
Phone: 07 5571 7329
Email: reception@hiptotoe.com.au
Opening hours
| Monday | 8:00am – 6:30pm |
| Tuesday | 8:00am – 6:30pm |
| Wednesday | 8:00am – 6:30pm |
| Thursday | 8:00am – 6:30pm |
| Friday | 8:00am – 4:00pm |
| Saturday | Closed |
| Sunday | Closed |
Hours are subject to change. We often have appointments that aren’t shown online — if you can’t see a time that suits, give us a call.
